Shipping policy
Shipping Within Egypt
- Orders are prepared and shipped within 1–3 business days after order confirmation.
- Delivery time varies by governorate:
- Cairo & Giza: 1 to 3 business days.
- Other governorates: 2 to 5 business days.
- Shipping times may be longer during busy periods, promotions, or seasonal sales.
Shipping Fees
- Shipping costs are calculated at checkout based on the destination governorate and shipping company.
- Free shipping may be available during special offers or when reaching a minimum order amount.
Order Confirmation
- Customers will be contacted to confirm the order before shipping.
- If there is no response, the order may be delayed or canceled.
Order Tracking
- Once the order is shipped, a tracking number will be sent to the customer via WhatsApp or SMS to follow the shipment.
Delivery & Payment
- Cash on delivery is available within Egypt.
- Customers must ensure that the address and phone number are accurate to avoid shipping delays.
In Case of Delay
- If any delay occurs beyond the expected delivery period, the customer will be informed with shipment updates.
Refusal of Delivery
- If the customer refuses to receive the order without a clear reason, MEXICI reserves the right to deny cash-on-delivery service for future orders.
-
Privacy Policy
- “All your customer data and payment information is secure and encrypted, and we do not share it with any third party outside of those responsible for completing orders and payments securely.